Stats & Data
Below is a Privacy Policy that relates to our client services and the use of texting to enable clients and Case Managers or other staff to easily communicate via text. This policy only applies to our clients who are actively using texting to communicate with Eddy House staff.
Privacy Policy
Effective Date: 4/25/2025
Eddy House (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services.
Messaging Originator Opt-In Data and Consent
We respect your privacy and your right to control your personal information. Any data collected from users who opt in to receive messages from us—including phone numbers, email addresses, or other personal identifiers—will be used solely for the purpose for which the user has provided consent.
We do not sell, share, rent, or disclose messaging originator opt-in data or consent to any third parties. This includes, but is not limited to, advertisers, marketers, and data brokers.
All communications will adhere strictly to the consent provided, and users may opt out at any time using the methods described in each message.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy, please contact us at Info@eddyhouse.org or 775-384-1129.
SMS Terms and Conditions
By opting in to receive SMS messages from Eddy House, you agree to the terms outlined below.
What to Expect
Eddy House sends text messages to keep youth informed and supported. These messages may include:
· Shelter availability updates
· Appointment reminders
· Program and service notifications
· Emergency alerts and important announcements
· Invitations to events, educational opportunities, and job resources
Message Frequency
Message frequency may vary based on your interaction with our programs and services.
Costs
Message and data rates may apply. Check with your mobile service provider for details.
How to Opt Out
You can stop receiving messages at any time. Simply text STOP to the number you received the message from. You will receive a confirmation and will no longer receive further messages unless you re-enroll.
Need Help? Text HELP for assistance or visit our website at https://eddyhouse.org.
Privacy
Your privacy is important to us. We will not share your phone number or personal information with third parties without your consent. Learn more by reviewing our Privacy Policy.
Changes to These Terms
We may update these SMS Terms and Conditions at any time. The latest version will always be available on our website.